Privacy notice
Last updated 2026-11-12.
Trusted Restorers is a directory that helps property owners find and compare restoration companies. This notice explains what information the directory collects and how it is used. Questions or requests: support@trustedrestorers.com.
Browsing the directory
You can search, compare and contact companies without an account. Calls and website visits go directly to the company you choose; we do not receive the content of those calls or messages.
Like any website, our hosting provider processes technical request data, such as your IP address and browser details, to deliver pages and protect the service.
Optional measurement
Directory measurement is off until you allow it. If you allow it, we record a small set of events: a page view, the type of page, and, when you click to call or visit a company, which company, which action and where on the page the link appeared. These events do not include your name, email, phone number or search text. Your choice is saved in a cookie named sc_directory_measurement, and you can change it at any time in the measurement choices on directory pages.
Saved companies and request receipts
If you save companies to a shortlist, or submit a listing request, the shortlist and your request receipt are stored in your own browser (local storage). They are not sent to us unless you check a request's status, which sends only the request ID and receipt code.
Listing, correction and sponsorship requests
When a business representative submits a request, we collect the request type, the listing it concerns, contact name, email address, organization, website and the message provided. We use this to verify the request, review the facts, reply to the requester and, for sponsorship, discuss an agreement. Requests are reviewed by people; nothing is published automatically.
Company information
Company listings contain business information taken from each company's own public website and public business sources, such as name, phone number, website, service areas and services. A company can ask us to correct or remove its listing at any time through the listing request form.
Google Maps photos
Some profiles offer business photos from Google Maps. Photos load only when you choose to load them, and loading them connects to Google under the Google Maps Terms and the Google Privacy Policy.
Sharing
We do not sell personal information. We share information only with service providers that host and operate the directory, when required by law, or to protect the directory and its users.
Retention and your choices
We keep request information as long as needed to handle the request and keep a record of the decision. You can ask us to access, correct or delete information you submitted by emailing support@trustedrestorers.com.
Children
The directory is meant for property owners and businesses and is not directed to children under 13.
Changes
We will update this notice when the directory's practices change and show the new date at the top.